» Official Warranty

Buy with confidence. All series of SHIMAN ice cream or soft serve freezers are eligible for our one-year limited official warranty. We guarantee customers will receive any repair service and parts replacement without any charge in warranty period.1 2

» Consulting Support

No matter you are about opening a small ice cream shop or planning for an area chain of ice cream business, we can help by giving our advices and supports based on our decades of experiences.

» Services after purchasing

We offer regular maintenance service to check your machine once a while to make sure it always performs at best. Once your freezer is suffering any kind of glitches, just contact us. Our specialzed technicians and genuine parts will make sure your machine be fixed correctly and with care.3

» Ingredient Supplement

More than ice cream or soft serve freezers, our business also includes the sales of ice cream related ingredient products, such as vanilla or chocolate soft cream raw material, pre-mixed milk powder, cone cup and more.

1 Please refer to the warranty documents coming with the freezer for full terms and conditions.
2 We do not offer offical warranty overseas at this time. Foreign custmers please contact your seller or agency for details.
3 Pleas note unauthorized repair service may harm your freezer and also violate the terms and conditions of official warranty.